Our Kentish Town Aftersales Centre has now closed. Customers can now book a service, repair or MOT at Borehamwood. Click here for more information.
OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
246 ratings and 132 comments received in the last 90 days.
18 July 2025
Amazing experience
13 July 2025
Bought through a broker so can't comment but the telephone and e mail service were great
10 July 2025
Great customer service and professionalism
10 July 2025
As above plus kept informed during the wait for the new car. Sorted out the tracking /immobiliser issue quickly and without hassle
09 July 2025
The car was well prepared, and the handover experience was thorough and enjoyable. I was very happy with the whole process of purchasing the car from ordering to collection.
08 July 2025
Didn't go to centre, all done over phone and online
05 July 2025
I was given all the relevant information, and any questions I had were answered in detail.
04 July 2025
As mentioned above, the sales manager was extremely helpful and cooperative.
26 June 2025
Mark Price and the rest of the staff were courteous and professional
27 August 2025
Quick and easy to get my MOT booked and completed.
27 August 2025
great service and attention
27 August 2025
Omer Vecih kept me fully up-to-date while I waited as my car was MOT tested, and explained other details afterwards.
27 August 2025
Took way too long. 3 days! Brakes still squeak and air conditioning was not service as requested
25 August 2025
Because you did a good job
24 August 2025
Thorough service communication good and video informative
21 August 2025
Smooth, efficient, and friendly service
21 August 2025
Excellent customer service. A problem with our car was rectified quickly to a much greater standard than expected. All work carried out appears to be of a high standard.
21 August 2025
I felt very welcomed
20 August 2025
Same again
29 July 2025
My part exchange was smooth and quick